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Q. Most retail stores accept merchandise returns, but what about software? Is it possible to get a refund from the App Store?

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Modern smartphones do a lot of things, and you may have read here before about how to get the most out of them. The truth of the matter is that even the most tech-savvy users are often discovering new things on their phones, and finding new ways to put them to use. At the same time though, i…

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Q. My incoming caller ID information seems less accurate lately. It works fine for numbers I already recognize, but most everything else is inaccurate.

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Q. When I open Safari on my iPhone, I am always forwarded to Apple’s website. Is there a way to choose a different home page?

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On Nov. 26, NASA In-Sight Lander arrived at a new home on Mars. The seven-month journey covered nearly 300 million miles to advance our knowledge of our neighboring planet.

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Q. As a longtime iPhone user, when I needed a new phone I would just get the latest model. Now the lineup has so many choices I’m confused. How do I pick one?

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In the 1950s the City of Memphis was one of the most important economic centers in the Southern United States. The economy was so strong that many entrepreneurs relocated to the Bluff City to grow their portfolio. One such businessman was Levi Shelton Hartzog, the owner of a small bakery in …

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Q. I have too many passwords to remember. I write most of them down and put them on a card in my wallet. How do you keep track of your passwords?

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Q. I’m thinking I can rid my life of big, bulky speakers and use my iPhone to replace a skipping CD player. What would you recommend for listening to the radio in my house?

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iPhone 8 Pros iPhone 8 Cons  iPhone X Pros iPhone X Cons •Home Button with Classic Design •Lower screen resolution than X •No bevel, more screen on front for higher resolution screen •No Home button•Touch ID from Fingerprint •Larger Bevel on front •Face ID for opening phone •Different design…

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I recently was talking to a friend about topics for my column. He suggested writing about things to make life easier. Floating in the back of my mind were browser extensions.

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Recently I have returned to old podcasts that I had followed in the past. Podcasts have augmented driving and exercise time off and on during the last 10 years. What sparked my interest was a podcast based on my favorite TV show, “The West Wing.” The Podcast is cleverly named “The West Wing …

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Q. My wife and I spend the winter months in our RV. We are both voracious readers, and I am considering a Kindle to help declutter our coach. Which one do you recommend?

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Here at The Best Times we have been conducting a reader survey. We want to know who our readers are and what they think about The Best Times.

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This question has been around since the camera was invented in 1816. In the past, we framed pictures from the big events in our lives. We all know and dread the family photo album and the blackmail material that it could contain. Or the slide shows that never seemed to end.

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This week Apple released a major update iOS 11 for some iPhone, iPad and iPod models. I wanted to take the time to explain why you should not ignore the messages that prompt you to update.

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Q. A few months ago I used my email address to gain access to a website. It turned out I was not interested in the site, but I am still flooded with junk email from the site despite using the “Unsubscribe” link. Is there anything else I can do?

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https://www.grammarly.com/ is a spell checking tool that is embeded into your browser. When you make a typographical error, this handy little tool will have your back. This is a free extension within most popular web browsers. With the option to sign in for more features, such as Remember yo…

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William's Picks will take a look in August at learning in the digital forms. These are great learning websites that will expand your knowledge on almost any topic.

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Q. My 80-yearold mother received some messages from her Facebook friends that they had gotten a friend request from her, despite the fact they were already friends. What is going on?

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I want to tell you all about the most patriotic moment of my life.

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Q. A couple of times when I answered my phone the first voice I heard asked if I could hear them. It seemed harmless, but I wonder. Is it harmless?

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Two Dots is a smartphone game that uses colored dots to complete puzzles. You can connect dots vertically or horizontally but not diagonally.

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A few weeks ago I went to lunch at a sports bar that had a large array of television sets showing sports programs. There was no sound other than music, which created a nice atmosphere but left me unable to hear a particular program I wanted to watch.

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This month I would like to revisit a Pick that has been featured in this column before, Twitter. It was founded on March 21, 2006, and has become one of the top three social media platforms today. The Oxford Dictionary defines “twitter” as “idle or ignorant talk,” and also “(of a bird) give …

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